ElevaytionELEVAYTION / CUSTOMER CARE
Shipping Policy
Where we deliver
We deliver to the 50 United States and Washington, D.C. We do not ship to U.S. territories or APO/FPO addresses.
Shipping cost
All orders receive free standard shipping. There is one shipping method.
Handling and transit
Handling takes 1–2 business days. Transit takes an estimated 3–4 business days after dispatch. The combined estimated delivery time is 4–6 business days; this is an estimate, not a delivery guarantee.
Cutoff and business days
The order cutoff is 07:00 PM (GMT−06:00) Central Standard Time (Chicago), fixed at UTC−06:00 throughout the year and not adjusted for daylight saving time. Business days are Monday–Friday, excluding U.S. federal holidays. Orders placed before the cutoff use that business day as the handling start date. Orders placed at or after the cutoff, on weekends or on holidays use the next business day.
Delivery questions
Please check your delivery address before submitting your order. Contact us for delivery concerns, missing items or damage.
Contact
Contact Elevaytion at [email protected]. Our company address is 550 Route De Bessieres, 31660 Buzet-Sur-Tarn, France.